Privacy Policy

Introduction

Omega Inflatables uses this website to present commercial inflatable products, receive quote requests, and communicate with wholesale buyers. This Privacy Policy explains what information we collect and how we use it.

Information We Collect

1. Account information — Name, email address, login details, and profile information you provide.
2. Quote request information — Product interests, quantities, destination country or port, delivery timing, customization notes, uploaded reference images, and message history.
3. Contact information — Email, phone, WhatsApp, company details, and shipping or billing contacts you choose to share.
4. Usage and device data — Browser, device, approximate location, pages visited, and basic diagnostic data used to maintain the site.
5. Cookies — Authentication, locale, preference, security, and analytics cookies where enabled.

How We Use Information

• Respond to quote requests and buyer messages.
• Prepare product, customization, freight, and production estimates.
• Maintain buyer accounts, authentication, and support history.
• Improve the website, product catalog, and buyer workflow.
• Detect fraud, abuse, spam, or unauthorized access.
• Comply with legal, tax, customs, or logistics obligations when applicable.

Sharing

We do not sell personal information. We may share necessary information with service providers that help operate the website, process communications, provide storage, support analytics, or coordinate logistics. We may also disclose information when required by law or to protect rights, safety, and security.

Uploaded Files

Files uploaded with quote requests may include reference photos, logos, or product specifications. Only upload files you have permission to share. We use these files to evaluate customization and quotation requirements.

Data Security

We use reasonable technical and organizational safeguards, including access controls and encrypted transport. No internet service can guarantee absolute security, so buyers should avoid sending unnecessary sensitive information through quote messages.

Retention

We keep account, quote, and message records for as long as needed to provide the service, support repeat orders, meet business obligations, or comply with legal requirements. You may request deletion when retention is no longer required.

Your Choices

You can update account information in the buyer portal or contact us to request access, correction, deletion, or export of your personal information.

Contact

Questions about this Privacy Policy can be sent to info@omegainflatables.com.